Warranty covered?? or am I SOL?

[pbstr4l]

Well I bought a new angel a1, from ASP(WDPs) very own Owen at Badlands Paintball in Toronto.

Its had less then 4 cases of paint through it, and the valve stem went.. not a big issue, I loctited the stem, and its fine.

BUT my issue is, I was playing today using the a1, and did a fairly hard dive and the asa tore off of the gun, the ASA was aligned dead in the center, and was on snug, but not overtight.

I would like to say in my defence that the matrix I own has seen FAR worse and has never had an issue, and the ASA on angels are more then known for this problem.

So my question is simply, is it covered under warranty?. Yes it was partly my fault for a hard dive(but again it wasnt overly hard or bad),but at the same time, many people have had this issue with the ASA, so in my brain that works out as a bad design issue, and a flaw with the asa.

The rails on this frame are tiny, and 4 small peices of aluminum... I dont know who designed it, or thought it would hold up, but it doesnt lol..

anyways, please lmk

[Shibbykins]

1. contact owen or a MT if in states
2. be glad its not a ego as ur whole frame woulda gone kaput
3. learn to dive :p

[pbstr4l]

haha ya, we cant all land gracefully sometimes, but i know badlands and they would tell me to contact APS, and true about egos lol, happened 2 a buddy of mine lol

figured i would come here first since we have MT's lurking around

on a positive note, the a1 shot amazing lol

[pbstr4l]

i'd like to hear from Ken or Bob if possible?..

I guess I should really just call

[BoB]

Unfortunately, damage caused by the user is not covered under the manufacturer's warranty. I always recommend contacting the Company which sold you the item and see what they can do for you.